Delivery Policy

We have daily available cakes

For the list of available products (cakes ready for same or next -day pick up/delivery)
Go to: DAILY AVAILABLE CAKES

Other cakes not on the list of available cakes should be pre-ordered at least:
(Marikina) 2-3 days ahead of the pick up/delivery schedule
(Las Piñas / QC / Makati) 4 days ahead of pick up/delivery schedule

SHIPMENT

2 Options to choose from to get your orders:

1. STORE PICK UP: Pick up your orders or You may arrange your own pick up service

2. DELIVERY: (FOR MARIKINA & LP BRANCH ONLY) We can assist & arrange delivery thru Borzo or Lalamove (around Metro Manila, Valenzuela, Antipolo, Taytay, Cainta, San Mateo, Cavite & some areas in Laguna & Bulacan) customer will shoulder the cost of delivery. (We arrange delivery 9am - 5pm)

Quezon City Branch: PICK UP ONLY or BOOK YOUR OWN DELIVERY SERVICE

DELIVERY FEE will be calculated on check out (Website calculates Motorbike Delivery only) If you prefer car delivery, please leave a note, after check out will send adjustment cost for car delivery.

Order of 2 or more cakes will require a car delivery to ensure its good physical condition.

Please take note that Heavenly Desserts by Chef Jeng will not be held liable for any damages or deformities once dispatched from our shop. However, we always remind all drivers to handle the cakes with extra care.
 
POSSIBILITY OF DELAYS



The delivery time slot for the next available hour does not take into account the distance of your delivery address. When selecting time slots, please note that peak hours, rainy weather, and holidays may affect delivery time due to the volume of orders and heavier road traffic. We appreciate your understanding.

PAYMENT

Payment may be made online via credit card/debit card, bank transfer, and G-cash (Paymongo) option.

In the unlikely case you are not able to make an online payment, you may choose the “Manual Bank Deposit / GCASH Transfer. In this case, your order is not confirmed until you have sent us a PROOF OF PAYMENT.

Send us a PROOF OF PAYMENT
Instagram: @heavenlydesserts_chefjeng
Facebook: Heavenly Desserts by Chef Jeng Sy Flores
Viber: 09171582613
Email: chefjeng.hd@gmail.com

Have a Heaven on Earth Experience from Heavenly Desserts by Chef Jeng